The influence of job satisfaction, work environment and quality of work life on organizational citizenship behavior (OCB) of employees at the office of cooperatives, small and medium enterprises

Journal of Educational and Learning Studies November 30, 2022 Volume 5, Number 2 4 authors

Abstract

This study aims to determine the effect of job satisfaction, work environment and quality of work life of Organizational Citizenship Behavior (OCB) employees at the Department of Cooperatives, Small and Medium Enterprises, Sungai Penuh City. This study uses a quantitative research type method, where the sampling technique uses a total sampling technique, with a total sample of 55 employees of the Department of Cooperatives, Small and Medium Enterprises in Sungai Penuh City. The analysis technique is multiple regression analysis. The results of this study are either partially or simultaneously, job satisfaction, work environment and quality of work life have a positive and significant effect on Organizational Citizenship Behavior (OCB) employees at the Department of Cooperatives, Small and Medium Enterprises, Sungai Penuh City. The magnitude of the influence is 64.4%, while the remaining factors are 35.6%. Influence by other parties not examined in this study.

Authors

  1. Wazirman Wazirman

    Sekolah Tinggi Ilmu Ekonomi, Keuangan Perbankan dan Pembangunan, Padang

  2. Agung Putra Galo

    Sekolah Tinggi Ilmu Ekonomi, Keuangan Perbankan dan Pembangunan, Padang

  3. Ori Saputra

    Sekolah Tinggi Ilmu Ekonomi, Keuangan Perbankan dan Pembangunan, Padang

  4. Nopia Zustra

    Sekolah Tinggi Ilmu Ekonomi, Keuangan Perbankan dan Pembangunan, Padang

Keywords

No keywords available

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