Agile leadership in digital transformation: strengthening resilience, performance, and trust in indonesia’s fintech industry
Lentera Negeri July 10, 2026 Volume 7, Number 1 5 authors
Abstract
This study explores the role of agile leadership in fostering resilience, performance, and trust within Indonesia’s fintech industry during its digital transformation. Using a qualitative research approach through a literature review, the study synthesizes findings from existing research to examine how agile leadership supports fintech organizations in adapting to rapid technological advancements and evolving market demands. The findings indicate that agile leadership enhances organizational resilience by promoting flexibility and adaptability, improves performance through iterative decision-making and continuous learning, and strengthens customer trust by encouraging transparency and continuous improvement. Furthermore, agile leadership enables fintech companies to respond effectively to external disruptions, thereby improving their competitiveness in a dynamic business environment. The study highlights the importance of collaborative, adaptive, and innovative leadership in driving successful digital transformation and provides valuable insights for fintech leaders seeking to sustain organizational performance, resilience, and customer trust in an increasingly competitive industry.
Authors
Gairah Sinulingga
STIE Manajemen Bisnis Indonesia, Depok City, West Java, Indonesia
Reina A. Hadikusumo
Universitas Surabaya, Indonesia
Syech Idrus
Sekolah Tinggi Pariwisata Mataram, Nusa Tenggara Barat, Indonesia
Raden Roro Lia Chairina
Politeknik Negeri Jember, Indonesia
Moch Aminudin Hadi
Universitas Riau Kepulauan, Indonesia
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Gairah Sinulingga; Reina A. Hadikusumo; Syech Idrus; Raden Roro Lia Chairina; Moch Aminudin Hadi (2026). Agile leadership in digital transformation: strengthening resilience, performance, and trust in indonesia’s fintech industry. Lentera Negeri, 7(1), 738-746. https://doi.org/10.29210/992240
Gairah Sinulingga; Reina A. Hadikusumo; Syech Idrus; Raden Roro Lia Chairina; Moch Aminudin Hadi. "Agile leadership in digital transformation: strengthening resilience, performance, and trust in indonesia’s fintech industry." Lentera Negeri 7, no. 1 (2026): 738-746. https://doi.org/10.29210/992240
Gairah Sinulingga; Reina A. Hadikusumo; Syech Idrus; Raden Roro Lia Chairina; Moch Aminudin Hadi (2026) 'Agile leadership in digital transformation: strengthening resilience, performance, and trust in indonesia’s fintech industry', Lentera Negeri, 7(1), pp. 738-746. https://doi.org/10.29210/992240
Gairah Sinulingga; Reina A. Hadikusumo; Syech Idrus; Raden Roro Lia Chairina; Moch Aminudin Hadi. "Agile leadership in digital transformation: strengthening resilience, performance, and trust in indonesia’s fintech industry." Lentera Negeri, vol. 7, no. 1, 2026, pp. 738-746. https://doi.org/10.29210/992240